Privacy Policy

Last updated: June 21, 2026

CalmipetMD (“CalmipetMD,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit calmipetmd.com, make a purchase, contact us, or otherwise interact with our store.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.

Information we collect

We may collect the following categories of information:

  • Contact information: name, email address, phone number, billing address, and shipping address.
  • Order information: products purchased, order history, payment status, delivery information, returns, and customer support history.
  • Payment information: payment details are processed by our payment providers. We do not store full credit card numbers.
  • Device and browsing information: IP address, browser type, device identifiers, pages visited, referring URLs, and cookie data.
  • Communications: messages you send to us, reviews, survey responses, and support requests.

How we use information

We use information to:

  • Process, fulfill, and ship orders
  • Provide customer support
  • Manage returns, refunds, subscriptions, and account services
  • Improve our website, products, and customer experience
  • Detect fraud, protect our store, and maintain security
  • Send transactional emails and, where permitted, marketing communications
  • Comply with legal, tax, accounting, and regulatory obligations

Shopify and service providers

Our store is hosted by Shopify. Information you provide may be processed by Shopify and other service providers that help us operate our business, including payment processors, shipping providers, fulfillment partners, analytics providers, advertising platforms, email providers, customer support tools, and fraud prevention services.

You can learn more about Shopify's privacy practices at shopify.com/legal/privacy.

Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember preferences, analyze traffic, personalize content, measure advertising, and improve performance. You can control cookies through your browser settings. Some cookies are necessary for checkout and core site functionality.

Advertising and analytics

We may use analytics and advertising partners to understand how visitors use our website and to show relevant ads. These partners may collect information through cookies, pixels, and similar technologies.

How we share information

We may share information with service providers and partners that help us operate the store and fulfill orders. We may also disclose information when required by law, to protect our rights, to prevent fraud, or in connection with a business transfer such as a merger or sale of assets.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or portability of your personal information. You may also have the right to opt out of certain targeted advertising or data sharing.

To submit a privacy request, contact us at calmipetmd@gmail.com. You can also visit our Your Privacy Choices page where available.

Email marketing

If you subscribe to marketing emails, you can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us.

Data retention

We keep personal information only as long as needed for the purposes described in this policy, including order fulfillment, customer support, legal compliance, accounting, fraud prevention, and legitimate business needs.

International transfers

Your information may be processed in countries other than where you live, including the United States. When we transfer information internationally, we use safeguards appropriate to the type of information and applicable law.

Children's privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at calmipetmd@gmail.com.